Like today, for example.
I got laughed at for most of the day, and why?
Because I was being so damn nice to the customers.
That's what the pure exhaustion of working 7 weeks straight with no day off will get you. Too tired to bother arguing with anybody.
I spent about 10 minutes talking to one customer, discussing pizza crusts. No bullshit. He was telling me about how he was disappointed they discontinued making the pizza he liked. The "Crunchy Cheesy Crust". Stupid Pizza Hut. I told you about that one before. You remember, the one I told you smelled like ASS when it comes out of the oven?? He does not agree with that, he told me he thought it was the best thing they ever came out with.
To each their own, I suppose....
Then, I had what I consider my strangest phone call ever. A couple of our regulars were within hearing distance, and I could hear them giggling at my end of the phone call.
Oh, if they only heard what I was hearing...
Basically, lady ordered one of her pizzas as a stuffed crust, got the wrong one, and she got something else instead of her wings. So asked her which of the two pizzas was wrong, so I could make sure she got the right toppings on the one I was going to send her.
She got upset.
I have yet to figure out exactly why that was. The more questions I asked, the more upset she got. I explained to her 3 times the only reason I was asking was so I could make sure she got the right food this time. I told her I was going to have it made and sent out, and she asked why.
I must say, I was a little confused by the direction the conversation was taking.
I explained to her I was just trying to get her the food that she ordered, and isn't that why she called me? She tells me that they have already started eating it, and that it wasn't what she ordered.
Yeah, caught that 10 minutes ago, which is why I'm trying to send you NEW food....sheesh. Only thought it, didn't say it.
So I say, yes, maam, I understand your order was wrong, I was under the impression you wanted the right food. Which frustrates her for whatever reason, and she puts her husband on the phone. Who just says hello a few times, because he didn't know what the fuck was going on either. I explain it to him, and he says something to her. After talking to her for a minute, he tells me she is under the impression that she is going to be charged for it again.
*sigh*
I explain to him that I already told her several times that was not the case, it was our mistake, why would we charge them for it. He apologizes, which I assure him is absolutely not necessary, we shouldn't have messed up their order, and we'll have it there as soon as possible. Then of course I have to tell everyone the parts they didn't hear, which just made them laugh harder.
Fuckers.
About 30 minutes later, I get the next one. Wants to talk to the manager, straight out. Great.
Customer says she just got her food (delivery was on time), and for the second time in a row, it's barely warm. Normally, I would just call bullshit, and tell her that since it only left the oven literally 15 minutes ago, and is put into a pouch for delivery that prevents this.
Normally...
Today, it was yet another apology, and a credit for 20 bucks for next time. She is more than happy with that, and leaves me alone. This gets more laughter, and they get this..
"Fuck you guys. I'm too damn tired to give a shit at this point, I'm going to give them whatever I have to so they will just leave me alone."
I get a day off. On Wednesday.
I'm going to sleep. Nothing else. Just that.
It will be the best day off ever.
No comments:
Post a Comment